Answers
Common Questions About Our Pest Control
Answers gathered from across our services. Have a question that isn’t here? Get in touch.
Is drilling always required?
Not always. The method depends on construction, activity location and whether soil treatment access is needed.
Related: Termite
How soon will termites stop?
Activity usually declines after treated routes are contacted, but hidden colonies need monitoring and follow-up.
Related: Termite
Can old furniture be saved?
Lightly affected furniture can often be treated, but badly hollowed timber may need carpentry replacement.
Related: Termite
Is gel treatment odourless?
Gel baiting is low-odour and is placed in small hidden points away from food-contact surfaces.
Related: Cockroach
Will I see dead cockroaches?
Sometimes, but many die in harbourages after consuming bait or contaminated waste from other cockroaches.
Related: Cockroach
Can restaurants be treated after closing?
Yes. Service can be planned around operating hours so food areas are ready before reopening.
Related: Cockroach
Do I need to leave the house?
You normally only need to keep treated rooms vacant until the application has dried and the room has been ventilated.
Related: Bed Bug
Why is a repeat visit sometimes needed?
Bed bug eggs are protected and can hatch after the first visit. A planned follow-up targets the next stage before the population rebuilds.
Related: Bed Bug
Can only one bedroom be treated?
If activity is isolated, it may be possible, but adjoining rooms and shared furniture still need inspection to avoid cross-infestation.
Related: Bed Bug
Is fogging enough?
Fogging only reduces adult mosquitoes present at that time. Breeding-source control is needed for lasting reduction.
Related: Mosquito
Can you treat societies?
Yes. Common areas, basements, gardens, terraces and drainage points can be covered in a planned schedule.
Related: Mosquito
How often is service needed?
Frequency depends on rain, open water sources and site pressure; weekly source checks remain essential.
Related: Mosquito
Will treatment be safe around children and pets?
Control devices are placed with access risk in mind, and the technician will explain restricted areas.
Related: Rodent
Why do rodents return?
Food, shelter and open entry points are the usual reasons. Proofing is as important as baiting.
Related: Rodent
Can you handle commercial premises?
Yes. We can set monitoring points and maintenance schedules for kitchens, stores and warehouses.
Related: Rodent
Will one spray solve flies?
Only if breeding sources are removed. Treatment and sanitation must work together.
Related: Fly
Can food areas be treated safely?
Yes, with proper preparation, covered food-contact surfaces and service timing.
Related: Fly
Do you handle garbage rooms?
Yes. Waste rooms, drains and surrounding resting surfaces can be included.
Related: Fly
Can all furniture be saved?
Not always. Treatment can stop active infestation, but severely weakened timber may still need repair.
Related: Wood Borer
Will holes disappear?
Treatment controls activity; carpentry or polishing is needed to cosmetically close old holes.
Related: Wood Borer
Is powder always active borer?
Fresh repeated powder suggests activity. Old holes without new powder may be historic damage.
Related: Wood Borer
Are silverfish dangerous?
They are not usually dangerous to people, but they can damage paper, books, fabrics and stored items.
Related: Silverfish
Why do they return?
Persistent humidity and undisturbed storage are the main reasons.
Related: Silverfish
Can archives be treated?
Yes, with careful inspection and protection of sensitive documents.
Related: Silverfish
Why should I avoid spraying trails?
Repellent sprays can split colonies and make tracking harder.
Related: Ant Management
How long does baiting take?
It depends on colony size, but activity should reduce as bait is carried back.
Related: Ant Management
Can garden ants be handled?
Yes, outdoor nests and balcony routes can be included after inspection.
Related: Ant Management
Do pets need separate treatment?
Yes. Home treatment works best when pets are also treated using products recommended by a veterinarian.
Related: Flea
Why do fleas appear after service?
Some pupae may emerge after treatment. Vacuuming and follow-up timing help break this cycle.
Related: Flea
Can sofas and carpets be treated?
Yes, suitable fabric areas can be treated with care after inspection.
Related: Flea
Do I need to treat my pet too?
Yes. Environmental control works best with veterinarian-approved pet tick treatment.
Related: Tick
Can outdoor areas be treated?
Yes, garden edges, kennel zones and shaded resting surfaces can be included.
Related: Tick
Are ticks only a pet issue?
No. Ticks can hide in the environment and reattach to pets or people later.
Related: Tick
Are all spiders dangerous?
Most are not aggressive, but removing them from living and storage areas reduces bite risk and discomfort.
Related: Spider
Will treatment stop webs immediately?
Existing webs are removed where accessible; new webbing reduces as spider activity declines.
Related: Spider
Can you treat high ceilings?
Accessible high corners can be treated with the right equipment after site inspection.
Related: Spider
Is sanitation the same as pest control?
No. Sanitation improves hygiene conditions and supports pest prevention, but active infestations may need pest-specific treatment.
Related: Sanitation Service
Can offices be serviced outside working hours?
Do I need to move everything?
Only loose items on work surfaces and sensitive belongings need to be cleared or protected.
Related: Sanitation Service
When should pre-construction treatment be done?
Can this be done after flooring?
Does construction activity affect treatment?
Will drilling damage my floor?
How is this different from pre-construction service?
Is reticulation only for new buildings?
It is most practical during construction, though selected retrofit options may be assessed case by case.
Related: Reticulation Services
Does it replace inspection?
No. It makes future replenishment easier, but inspection is still needed to confirm site pressure and access.
Related: Reticulation Services
Will pipes be visible?
Only charging points are kept accessible; most of the network is concealed below finished surfaces.
Related: Reticulation Services
Is fumigation needed for every infestation?
No. It is reserved for specific severe or enclosed-space cases after inspection.
Related: Fumigation Services
Can the site be occupied during fumigation?
Do you inspect before confirming fumigation?
Yes. Inspection decides whether fumigation is appropriate or whether another treatment is safer and sufficient.
Related: Fumigation Services
Can visits happen after business hours?
Yes. Service schedules can be planned around work hours or kitchen shutdown windows.
Related: Commercial Pest Control
Do you provide recurring plans?
Yes. Commercial properties usually benefit from monthly or need-based maintenance schedules.
Related: Commercial Pest Control
Can multiple pest issues be covered?
Yes. The plan can combine cockroach, rodent, fly, mosquito, termite and sanitation support as needed.
Related: Commercial Pest Control
Can treatment be done without stopping operations?
Many activities can be scheduled by zone, but sensitive areas may need planned downtime.
Related: Warehouse Pest Control
Do you support food warehouses?
How often should warehouses be serviced?
Frequency depends on stock type, pest pressure and compliance needs; monthly checks are common for active sites.
Related: Warehouse Pest Control
Can service happen after closing?
Is gel bait suitable for kitchens?
Can you cover flies and rodents too?
Yes. Restaurant plans can include cockroach, rodent, fly, drain and sanitation support.
Related: Restaurant Pest Control
Can hospitals be treated during working hours?
Some low-risk zones can be serviced with coordination, while sensitive zones need scheduled windows.
Related: Hospital Pest Control
Do you use strong odour products?
Product choice depends on the area; healthcare sites are planned to minimise odour and disruption.
Related: Hospital Pest Control
Can documentation be provided?
Visit notes and corrective recommendations can be shared for facility records.
Related: Hospital Pest Control